This week I stopped into my local Comcast office to try to negotiate a better price for our family internet service. For the past four years, I have been quite successful, talking the customer service rep into a much better deal (usually about half the price). This year’s negotiation did not go as well. I have apparently used up every advertised deal, as well as every individualized special deal. I was only able to bring our internet bill down by 25%. But we’ll have the same internet speed for the next 12 months, and we now have a small package of TV channels.
I have resisting their sales pitch for TV service for the past four years. We don’t need TV, I always told them. We just watch Netflix online. Who needs cable TV? But now we have it, about 40 channels, mostly channels that we were already getting OTA (over-the-air) with our wonderful outdoor Clearstream 4 roof antenna.
After my son set up the Comcast TV box, we fired up the TV. Hmm, not impressed. I hauled out the spare TV and set it next to the Comcast TV for comparison. We noticed three things:
1.Comcast TV lagged behind the OTA TV signal by about five seconds. That made it hard to compare the exact picture quality since the scene was always changing.
2.The Comcast TV channels were broadcasting in a lower resolution. High definition was now standard definition, and even standard definition was degraded. In the picture above, Robert DeNiro is seen on the low-resolution channel Bounce, and he definitely looks sharper on the TV using the roof antenna.
3.The color on the Comcast channels was off, veering into red and purplish tones. The OTA TV needed no picture adjustment, as every color was perfect.
So there you have it. The free over-the-air TV looks way better than Comcast’s watered-down TV service. I imagine if we coughed up money for a high-definition TV box, the picture would look better, but we’re not doing that. We’ll just keep enjoying our high-speed internet and Netflix, watch over-the-air tv with our roof antenna, and occasionally turn on the Comcast TV. Oh well…